After-sales service
Shandong Xinjinshan Intelligent Equipment Co., Ltd. is a leading industrial equipment enterprise in the sand and gravel aggregate industry. It continuously provides environmentally friendly, energy-saving, safe and efficient total solutions.
Comprehensive service guarantee
Our range of practical operational support services
Installation Instructions
We provide full guidance on installation, commissioning and operation to ensure the quality of equipment installation and smooth commissioning
Regular return visits
Make return visits in person or by phone to understand how customers use our products and provide them with appropriate services in a timely manner.
Free training
We hold regular training courses every year to provide free training for production line operation managers to ensure stable product operation.
Lifetime protection
Outside the product quality assurance period, our company will still solve problems for customers (the corresponding fees will be charged at cost price).
After-sales service
Mining Equipment Repairs
Reliable After-Sales Support for Uninterrupted Operations
After-sales service
Lifelong Support for Uninterrupted Production
We stand with you at every stage—from post-installation guidance to proactive maintenance—ensuring your production lines run at peak performance, always.
After-sales service
Three Guarantees Service
Our range of practical operational support services
Host Maintenance Guarantee
Professional diagnosis and repair for main machines to reduce production downtime.
Spare parts support
Free replacement of defective genuine parts within the warranty period.
Product Return Guarantee
Formal return service for unrepairable serious quality defects .
After-sales service
Bridging Innovation to Operation
Our professional team ensures precise, efficient on-site setup, turning advanced machinery into immediate production power.